1. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, and business name.
• Account Information: Username, password, and account preferences.
• Billing Information: Payment details processed by third-party payment processors.
• Business Information: Insurance agency name and license information voluntarily provided.
• Usage Data: Platform activity, feature usage, login history, and device/browser information.
• Communication Data: SMS, email, and phone communication records necessary to deliver services.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Dynasty GHL platform and services.
• Process billing, subscriptions, and communication wallet transactions.
• Respond to customer support requests.
• Send account notices, billing statements, and service updates.
• Improve and develop our software and services.
• Comply with legal obligations and enforce our Terms of Service.
• Detect and prevent fraud, abuse, and security incidents.

3. Information Sharing

We do not sell your personal information. We may share information with trusted third parties including service providers, payment processors, communication providers, legal authorities when required by law, and acquiring entities in the event of a merger, acquisition, or sale of assets.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we take reasonable steps to delete or anonymize information.

6. Your Rights

Depending on your location, you may have the following rights:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of personal information, subject to legal obligations.
• Opt out of certain data uses or marketing communications.

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze usage, and improve our services. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our platform may contain links to third-party websites or services. Dynasty GHL is not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before sharing personal information.

9. Children's Privacy

Dynasty GHL's services are intended for business use by adults. We do not knowingly collect personal information from individuals under the age of 18. If such information is identified, it will be promptly deleted.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When updates occur, the effective date will be revised and, where appropriate, notice may be provided by email. Continued use of our services after updates constitutes acceptance of the revised policy.

11. Contact Us

For privacy-related questions, requests, or concerns, please contact us at: